‘So much for reusable’: Furious shoppers share pictures of flimsy Woolworths and Coles bags tearing apart after one use
Coles and Woolworths have come under fire from angry customers who claim their new reusable bags break and tear after one use.
Customers have continued to slam the supermarket chains after they banned single use plastic bags last week and started forcing shoppers to pay for eco-friendly ones.
The bags, which cost 15c and are 80 per cent recyclable are causing the companies an extra headache – with customers complaining about how quickly they break.
Angry customers have complained that the reusable plastic bags are breaking on their first use
Several customers have taken to social media to share images of the bags that have apparently broken on the first use
Robyn Hoyer shared a photo of his broken Coles bag, claiming both handles snapped on their first use.
‘Bought my first re-usable bag today. So pleased I can help and environment and your Profit Margin. I used the serviced check out. The lady packed my bag for me,’ he wrote on Facebook.
‘When I got home, picked up my bag…it broke… both handles! Products spilt all over my feet causing discomfort, hurting the top of my feet. Seems I will be buying a new bag every time I go then! Jokes on us it seems.’
Steven Quick reported the same issue, asking if he would get his money back.
‘Do I get a refund on my reusable bag as I can’t re use it again. My Woolworths bag made it home all intact unlike your bag.’
While Steven found the quality of his Woolworths bag more durable, others haven’t been so lucky.
Steven Quick reported the same issue asking if he would get his money back
‘So much for the reusable plastic bags,’ Newcastle mother Sharon Linsley wrote.
‘I only went to Woolworths yesterday at Glendale. One use and they have holes already. So these will become single use bags.
‘So much for the environment.
She also claimed that she had to ask the checkout staff not to fill the bags so much after the handles broke on another bag she had purchased.
‘I am really disappointed with the bags,’ she added.
South Australian woman Trace Stevens claimed to have had a similar experience.
‘The new plastic bags are useless as the handles break and your left with struggling to grab the bag before it hits the ground as groceries fall out,’ she wrote.
South Australian woman Trace Stevens claimed to have had a similar experience
Since the nationwide ban on supermarkets providing single use plastic bags customers who have not brought their own have been forced to buy a reusable bag
‘If we are to pay for this rubbish then it needs to be improved to at least hold groceries in them.’
Another customer, Gabby Newman, claimed to have had the same issue after her bags were overfilled.
‘Whilst I commend you on replacing single use (multi use in my house) plastic bags I would like to ask you how long the reusable 15c bags take to break down,’ she wrote.
‘I cannot carry them as full as your operators fill them and I have a bag that I paid for… which after 1 use is now torn. This means your operators will refuse to use it.
Another customer, Gabby Newman, claimed to have had the same issue after her bags will overfilled
‘I will have to throw it away into landfill and I’m hoping it will break down faster than the single use bags.’
Woolworths responded to each customer saying: ‘We are disappointed to hear of your experience with our plastic bags and packing. Your feedback has been passed through to the relevant teams in our Support Office for consideration and to ensure that your bags are not overfilled in the future.
‘If your new bag breaks, please do not hesitate to speak to our team members who can help you out. We hope that you see more improvements in the future. Thanks!’
A spokesperson for Coles told Daily Mail Australia they were looking into the issue.