Thousands of NAB customers unable to pay for groceries and petrol after outage shuts down bank’s online banking, ATMs and EFTPOS facilities
NAB customers have been unable to access their accounts with the bank suffering an outage to its online, mobile, EFTPOS and ATM services.
The outage began at about 8am on Saturday, leaving thousands stranded without cash.
Furious customers have taken to social media to complain about being unable to pay for items such as fuel or food due to the outage.
Others said they were unable to pay for things such as taxi fares overseas due to the outage.
NAB customers have been left furious as the national bank experiences an country-wide outage (pictured)
Thousands have been left without access to their money or EFTPOS and ATM services Saturday morning
The outage hit Australia at about 9.30am, leaving many doing the grocery shopping unable to pay without cash
‘We’re currently experiencing issues with multiple services including internet and mobile banking, ATMS and EFTOPS,’ NAB confirmed online.
‘Sorry this has happened on a Saturday everyone. Systems are still affected but for purchases only.
‘Our teams are working to fix this as soon as possible. We’re sorry for the inconvenience.’
The Australian bank is unaware when the system will be resolved.
Hundreds of people have taken to Twitter to vent their frustration with the company, many claiming to have to put the trolleys of groceries on hold at the supermarket.
‘Have had to leave trolley full of groceries as couldn’t pay. Will have find the time to go shopping twice. Just glad I wasn’t at a cafe and not able to pay,’ someone explained.
NAB confirmed online they were working to resolve the issue but were not sure when it would be fixed leaving customers furious
‘Currently I’m sitting at an airport unable to get foreign money and will be landing not knowing if my credit card or debit card work in the Middle East!,’ one wrote (pictured)
‘Thanks guys, I can’t buy medications that I desperately need. Your apologies mean nothing to my health,’ another claimed (pictured)
‘Thanks guys, I can’t buy medications that I desperately need. Your apologies mean nothing to my health,’ one wrote.
‘Currently I’m sitting at an airport unable to get foreign money and will be landing not knowing if my credit card or debit card work in the Middle East!,’ another shared.
‘Beers on NAB when this s*** is sorted,’ someone suggested.
Daily Mail Australia has contacted NAB for comment.
The Australian bank (pictured) is unaware when the system will be resolved